Terms of service

OVERVIEW

Welcome to ROEMER! The terms “we”, “us”, and “our” refer to ROEMER. ROEMER operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). ROEMER is hosted on Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and address topics such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you are of legal age in the state or region in which you reside and have given us your consent to allow any of your minor dependents to use the Services on devices that you own, have purchased, or manage.
To use the Services, including accessing or browsing our online shops or purchasing products or services we offer, you may be required to provide certain information, such as your email address, as well as billing, payment, and shipping details. You represent and warrant that all information you provide in our shops is accurate, current, and complete, and that you are fully authorized to provide such information.
You alone are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services in our online shops as accurately as possible. However, please note that colors or appearances of products may differ from what appears on your screen due to your device’s settings and configuration.
We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or match the representations in our online shops.
All product descriptions may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue products at any time and to limit the quantities of products offered to any person, in any geographic region, or within any jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

By placing an order, you submit a purchase offer. ROEMER reserves the right, at its sole discretion, to accept or decline your order for any reason. Your order is not considered accepted until confirmed by ROEMER. Acceptance of your order is contingent upon receipt and processing of your payment. Please review your order carefully before submitting it, as ROEMER may not be able to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided at the time of order.
Returns or exchanges of your purchases are governed exclusively by our Return Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and special offers may change without prior notice. The price charged for a product or service is the price valid at the time of your order and is specified in the order confirmation you receive by email. Unless expressly stated otherwise, listed prices do not include taxes, shipping, handling, customs, or import fees.
Prices listed in our online shops may differ from prices in physical stores or in other online shops operated by third parties. We may, from time to time, offer promotions affecting pricing, which may be subject to different terms than these Terms and Conditions. In case of discrepancies, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is truthful, accurate, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges incurred at the posted prices, including shipping and handling fees and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control. Once we hand over the products to the carrier, ownership and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, trade names, texts, graphics, images, product reviews, video and audio files, and their design, selection, and arrangement, are owned by ROEMER, its affiliates, or licensors and are protected by U.S. and international patent, copyright, and other intellectual property laws.
These Terms and Conditions permit you to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services. Except as expressly provided herein, nothing in these Terms grants you a license or other rights to patents, trademarks, copyrights, or other intellectual property of ROEMER, Shopify, or third parties, nor shall such rights be implied. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by ROEMER.
The names, logos, product and service names, designs, and slogans of ROEMER are trademarks of ROEMER or its affiliates or licensors. You may not use these trademarks without ROEMER’s prior written consent. The names, logos, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may have access to customer tools offered by third-party providers as part of the Services, which we neither monitor, control, nor influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We disclaim all liability arising from or related to your use of optional third-party tools.

The use of any optional tools offered through the website is entirely at your own risk and discretion. You are responsible for familiarizing yourself with and agreeing to the terms under which such tools are provided by the respective third-party providers.

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features will also be considered part of the Services and will be subject to these Terms and Conditions.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites that are provided or operated by third parties (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of materials or websites of third parties that you access at your own discretion. If you choose to leave the Services to access such materials or third-party websites, you do so at your own risk.

We are not liable for any damages or losses resulting from your access to third-party websites or from your purchase or use of products, services, resources, or content from third-party websites. You should carefully review the policies and practices of the third party and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding products and services of third parties should be directed to the respective third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

ROEMER is operated by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in our shop are conducted directly with ROEMER. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspects of the transactions between you and ROEMER, including any injuries, damages, or losses resulting from purchased products or services. You hereby expressly release Shopify and its affiliates from all liability for any claims, damages, and obligations arising out of or related to your purchases and transactions with ROEMER.

SECTION 10 – PRIVACY POLICY

All personal data that we collect through the Services are subject to our Privacy Policy, which can be viewed here. In addition, certain personal data may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read these Privacy Policies.

Since the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve them for you. Data that you submit to the Services are shared with Shopify and third-party providers, which may be located in countries other than your country of residence, to enable the provision of the Services. You can find more information about how we, Shopify, and our partners use your personal data in our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, plans, or other content (collectively referred to as “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may exercise our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms and Conditions.

You further represent and warrant that:
(i) you own all Feedback content or fully possess the necessary rights thereto;
(ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback; and
(iii) your Feedback complies with these Terms and Conditions.

We are not obligated to (1) treat your Feedback as confidential, (2) pay compensation for your Feedback, or (3) respond to your Feedback.

We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we, in our sole discretion, consider unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms and Conditions.

You represent that your Feedback does not infringe upon any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further represent that your Feedback does not contain defamatory or otherwise unlawful, abusive, or obscene statements and is free from computer viruses or other malware that could in any way affect the operation of the Services or any related website.

You must not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of your Feedback. You are solely responsible for your Feedback and its accuracy. We assume no responsibility or liability for any Feedback posted by you or by any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on or within the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, to change or update information, or to cancel orders at any time without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You must not, directly or indirectly, access or use the Services:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, intimidate, or otherwise mistreat any of our employees or any other person;
(e) to submit false or misleading information;
(f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms and Conditions;
(g) to transmit or cause the transmission of advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or any other similar solicitation;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm ROEMER, Shopify, or users of the Services, or expose them to liability.

Furthermore, you agree not to:
(a) upload or transmit any viruses or other types of malicious code that could in any way affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal data of others;
(d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; or
(e) interfere with or circumvent the security features of the Services, any related website, other websites, or the Internet.

We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms and Conditions.

SECTION 14 – TERMINATION OF THE AGREEMENT

We may terminate this Agreement or your access to the Services (or any part thereof) at any time, at our sole discretion, without prior notice. You remain liable for all amounts due up to the date of termination.

The following sections shall survive the termination of this Agreement: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that, by their nature, should survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
The information presented in or through the Services is provided solely for general informational purposes. We make no guarantees regarding the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any other visitors to the Services, or anyone who may be informed of their contents.
Unless expressly stated by Roemer, the Services and all products offered through the Services are provided “as is” and “as available” for your use, without any express or implied representations, warranties, or conditions of any kind, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY
To the extent permitted by law, Roemer, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, as well as those of Shopify and its affiliates, shall in no event be liable for any injuries, losses, claims, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products obtained through the Services, or for any other claim related in any way to your use of the Services or any product, including but not limited to any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of the possibility of such damages.

SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ROEMER, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorney’s fees, payable to third parties and arising from: (1) your breach of these Terms of Service or the documents they reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.
We will notify you of any indemnifiable claims, provided that failure to promptly notify you does not relieve you of your obligations unless you are materially prejudiced by such failure. We may control the defense and settlement of such a claim at your expense, including the choice of legal counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of indemnification claims, including by providing relevant documentation.

SECTION 18 – SEVERABILITY CLAUSE
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT
You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms of Service without our prior written consent, and any attempt to do so shall be null and void. We may assign, transfer, or delegate these Terms and our rights and obligations hereunder without your consent or notice to you.

SECTION 21 – GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you with Services shall be governed by and construed in accordance with the federal and state or territorial laws of the country in which ROEMER has its principal place of business. You and ROEMER agree to submit to the jurisdiction and personal authority of the courts located in that jurisdiction.

SECTION 22 – HEADINGS
The headings used in this agreement are included for convenience only and shall not affect the interpretation of these Terms of Service.

SECTION 23 – CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law. Such changes will take effect on the date specified in the notice. By continuing to use or access the Services after such changes have been posted, you agree to be bound by the revised Terms.

SECTION 24 – CONTACT INFORMATION
If you have any questions about the Terms of Service, please contact us at oemer.kazanci@gmx.de. 
Our contact details are listed below:

Juwelier Roemer 
oemer.kazanci@gmx.de
Gladbecker Strasse 26, 46236 Bottrop 
+49 176 42905593
DE 366902975